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Put your questions to our Expert Engineer

  • Tell me what you need. If you have a fault, please explain what is happening (or not happening). Enter as much information as you like and upload photos or movies if you wish
  • Add photos or a short movie of the problem here if you wish
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“Hi,  I’m Jon and I’m the Lead Engineer at Northwick. I’ll do my best to help you.

 I can provide free technical advice for all types of fitness, mobility and medical equipment. 

 You will receive a personal reply from me via email usually within 48 hours.

 Simply complete the form below and hit submit.”